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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up window will show up. It contains comprehensive info about all the operations that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of instructional video clips clarifying how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you searching for, check out our comprehensive Frequently Asked Questions database, which includes questions asked by real customers and provides real solutions. We frequently update our Frequently Asked Questions database with new articles so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of support engineers available 24/7/365 and ready to help you with any query. Each support ticket you send will be answered in less than one hour (the average trouble ticket response time being about 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 308835

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com